Thank you for shopping with billionairejewels.shop.
Please read our Shipping Policy carefully before placing an order.
Customer Support
No shipping-related requests will be entertained over telephone calls or social media platforms.
Customer Support Hours:
- Monday to Saturday: 10:30 AM – 5:30 PM (IST)
- Closed: Sundays, Bank Holidays, and National Holidays
Order Processing
All orders are processed as quickly as possible.
- We aim to dispatch all orders within 24 hours of order confirmation.
- During periods of high order volume, dispatch may be delayed by a few additional days.
- If there is a significant delay in shipping your order, we will notify you via email or phone.
Orders are not processed or shipped on Sundays, bank holidays, or national holidays.
Estimated Delivery Time
Once dispatched, your order will typically be delivered within 4–7 working days, depending on your location.
Delivery times are estimates and may vary due to courier availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
We offer FREE Shipping on all orders across India.
There are no additional shipping charges unless otherwise specified during checkout.
Shipment Confirmation & Order Tracking
Once your order has been shipped, you will receive a Shipment Confirmation Email or message containing your tracking details.
Your tracking number will usually become active within 24 hours after dispatch.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:
- High order volumes
- Courier service delays
- Weather conditions
- Natural disasters
- Government restrictions
- Public holidays
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support during business hours.